At Learn2Code, we strive to provide the best learning experience for our customers. However, we understand that sometimes circumstances may arise where you need to return or request a refund for a course purchased on our platform. Below, we outline our return and refund policy to ensure a fair and transparent process for all.
Eligibility for Refund:
- Within 24 Hours of Purchase: You are eligible for a full refund if you cancel your weekly or monthly subscription within 24 hours of the initial purchase, and you have not watched any course content.
- Before 10% Watch Time: If you have enrolled in a course using your subscription, you are eligible for a full refund if you cancel your subscription before watching 10% of the course content.
Non-Eligibility for Refund:
- After 24 Hours (No Course Watched): If you cancel your subscription after 24 hours and have not watched any course content, you are not eligible for a refund.
- 10%+ Watch Time: If you have watched 10% or more of a course enrolled in using your subscription, you are not eligible for a refund.
- After 24 hours Return Window: Refund requests must be made within 24hours of the purchase date.
Return Process:
- Initiate a Return: To initiate a return, please cancel your subscription on setting and send an email to support@learn2code.tech with the following details:
- Your registered email address with Learn2Code.
- Your phone number associated with your account.
- The course purchase ID.
- Your bank account details or UPI ID for the refund.
- Verification: You will receive a reply email within 3 working days. Our support team will verify the provided details.
- Refund Processing: If your return request is approved, we will initiate the refund to your provided bank account or UPI ID within 7 business days.
Contact Us:
If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact our support team at support@learn2code.tech.
We value your trust and aim to provide a seamless learning experience on our platform. Thank you for choosing Learn2Code for your online learning needs.
Sincerely,
Amend Ed Tech
Contact us at support@learn2code.tech for questions related to refunds and returns.